Eligibility | Events | Partners | Contact
This scheme is now closed for applications. If you have already applied and wish to discuss the status of your application, please call the Warm Homes team on 0116 305 2524 or email warmhomesinfo@leics.gov.uk
If you’re still looking for advice, please visit our Energy efficiency grants page and complete a self-referral under ‘Our Warm Homes service and local support’, and a member of the team will be in touch.
To be notified of future funding and new projects please sign up to our Warm Homes newsletter.
The HERO scheme provides advice to households on how to improve energy efficiency. Additional support may be given to eligible residents through one-to-one advice in their home and a free assessment to identify recommended improvements. If you are a Leicestershire County resident and not eligible for this service, you can still receive free energy saving advice via the Warm Homes team. Our advisers will speak to you in the first instance to identify the advice and support we can offer.
The service aims to provide residents with the knowledge and confidence to make informed decisions about investing in their homes. The service offered will be tailored towards the needs of the resident and can therefore signpost towards relevant grant funding or assist with the application where funding is available for retrofit measures.
HERO is targeting:
- households on low incomes
- residents who are vulnerable to the cold, such as those with long-term health conditions or disability
- residents living in properties which are hard-to-treat (for example: older, solid wall, non-standard construction)
Eligibility
To access additional support, you must be a home owner or private tenant and meet one of the following criteria:
- You have a gross household income of £31,000 or below
- You receive means tested benefits
- You have a diagnosed chronic long-term health condition impacted by cold weather
- All members of the household residing in the property are 65 or over
AND one of the following applies:
- You have an energy performance certificate (EPC) of D – G
- You don't have an EPC and live in a domestic property which was built before 1991
Eligible households can receive in-person advice free of charge via a home visit. If you’re not eligible or not interested in a home visit, we can still offer telephone advice about grants you might be eligible for or self-funded options and how to apply.
Events
The HERO scheme will be hosting events in each district to talk about retrofit, funding, and grants for energy efficiency improvements. This page will be updated as dedicated events are added to the calendar.
We will also be attending community events and groups. If you are hosting and would be interested in having home energy retrofit or warm homes advice present, please email warmhomesinfo@leics.gov.uk
There are currently no events.
Project partners
Leicestershire County Council’s Warm Homes service is leading this innovative project as part of the Green Living Leicestershire partnership with local authorities in Leicestershire to provide home energy retrofit advice to hard-to-reach residents. The project covers all 7 Leicestershire districts until March 2025 and utilises Local Energy Advice Demonstrator (LEAD) funding awarded by the Department of Energy Security and Net Zero via the Midlands Net Zero Hub.
We are working in partnership with:
- E.ON Energy Services Ltd
- Sustainable Harborough Community
- Local authorities in Leicestershire
Contact information
Please call the Warm Homes HERO team on 0116 305 2524 or email warmhomesinfo@leics.gov.uk for more information or to request advice.
