Assessment and eligibility for care and support

The Household Support Fund was provided by the Government to local authorities to support families with children and individuals most in need.

Get a care and support assessment to see if you have eligible care and support needs.

We use national eligibility criteria from the Care Act 2014 to identify whether you have eligible care and support needs when we have completed your care and support assessment.

Your personal budget is the total amount of money allocated to you to meet your care and support needs, as agreed in your support plan, following your care and support assessment.

You can have someone who will support and involve you as much as possible in discussions and decisions about your care and support. They are known as an advocate.

If you can't find what you're looking for on our website, and don't have an allocated social worker, you can contact us online, or call the customer service centre during office hours, or the emergency duty team out of office hours.

We want to make to make it easier for you to share feedback about your experience when coming into contact with adult social care services.