Opening times and contact information

Information about most of our services is available online. You can also complete many tasks, such as applying for a blue badge, on our web pages, using our online forms.

Christmas and New Year opening times

Our main reception and switchboard will be closed during the festive period, except on:

  • Monday 23 and Tuesday 24 December (8.30am to 5pm)
  • Friday 27 December (8.30am to 4.30pm)
  • Monday 30 and Tuesday 31 December (8.30am to 5pm) 
  • Thursday 2 January (8.30am to 5pm)
  • Friday 3 January (8.30am to 4.30pm)

Our top tasks are provided on this page with contact details if you need extra support.

You can also try using our A-Z of popular tasks to find what you're looking for.

Adult social care and health

Are you trying to:

Other information you're looking for may be available on our Adult social care and health

Contact details:

 

For non-urgent enquiries, we encourage you to use the links below where we have self-assessment forms available which will filter through to the appropriate team:

Self-assessment for Care & Support Needs

Carers Assessment

Self-assessment for minor adaptations and equipment for your home

  • Please note, our email address has now been removed. Instead, use our online enquiry form if you wish to get in touch.
  • Call 0116 305 0004 or if you are part of the deaf community text 07949 633 788 (Monday - Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm)
  • If you are needing to contact us out of hours with an urgent matter, please call the Adult Social Care and Health Emergency Duty Team on 0116 305 0888.
Country parks
Family information

Are you trying to:

Contact details:

Jobs

Are you trying to:

Libraries

Are you trying to:

Other information you're looking for may be available on the Library pages

Contact details:

  • see the individual library for contact details and opening times
Record office

Are you trying to:

Contact details:

Report abuse or neglect of a child

Are you trying to:

report abuse or neglect of a child

Contact details:

Roads and travel

Are you trying to:

Other tasks can be found on our roads and travel pages

Contact details:

  • To tell us about highway defects, you can Report a road problem online and learn what issues we can help you with.

  • To request a permit or to apply for something, you can use the Customer Services contact form. You will need to have an existing Self account or register for one to use the form. You can also report other issues using this form as well as requesting a call-back or to make a general enquiry.

  • call 0116 305 0001 (Monday - Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm)
Schools, colleges and academies

Are you trying to:

Other tasks can be found on our schools, colleges and academies pages

Contact details:

Transport

Are you trying to:

Other tasks can be found on our roads and travel pages

Contact details:

Waste

Are you trying to:

Other tasks can be found on our waste and recycling pages

Contact details:

Working for the council and pensions

Are you trying to:

Contact details:

Main Reception and Switchboard

(Note: for waste permits and other similar queries, please use the details above under - Waste)

If you can't find what you're looking for above.

County Hall Switchboard: 0116 232 3232 Monday - Thursday 8.30am to 5pm, Fridays 8.30am to 4.30pm.
County Hall Reception opening times: Monday - Friday 8.30am to 4.30pm.

Leicestershire County Council, County Hall, Glenfield, Leicester LE3 8RA.

You can plan your journey to County Hall using the travel line website (just enter your postcode, followed by LE3 8RA).