Sharing your views

Person on the phone and looking at a laptop

How to share your views with SEND services and what to do if you feel that you’ve not received the standard of service or decision that you expect and how to appeal.

Give feedback on the Local Offer

Tell us what you think of the Leicestershire Local Offer and your experience of services and facilities for children and young people with special educational needs and disabilities (SEND).

You said, we did

Find feedback about the Leicestershire Local Offer from parents and people who care for and work with children with special educational needs and disabilities (SEND). Also find out what we have done in response.

Independent advice for special educational needs and disability (SEND)

You can get advice, information and someone to speak for you if you’re having difficulties with getting your child the help and care that they need. The organisations that offer advice and someone to speak for you are independent of Leicestershire County Council, schools and the health service.

Contact the SENA service

You can contact the Special Educational Needs Assessment (SENA) service if you have a question, query or to provide us with some feedback regarding your child’s Education, Health and Care Needs Assessment (EHCNA) or Education Health and Care Plan (EHCP).

Disagree with a special educational needs decision

If you disagree with a SEN Decision, please speak to your SEN Officer in the first instance. You can appeal to a tribunal or make a complaint if you’re unhappy with your child’s Education, Health and Care (EHC) Plan or if you disagree with our decision not to assess your child or give them an EHC Plan.

Register or suggest a service

Register or suggest a service or group not already included in our directory of services.

Complain about a school

What to do if you want to complain about a school.

Complain about a health service

It can be hard to know where to start to make a complaint about the health and social care services you receive - there are a few options available to you.

Complain about children's social care

Contact us if you want to complain about the care of a child, adoption services, care and supervision orders or special guardianship support services.