Family support and safety
- Emergency accommodation - see our Accommodation support for Ukrainian families page.
- School places - Apply for a school place for your child. Please declare that you are making an application for or on behalf of a Ukrainian. refugee. If you would like speak to us about school places, please call 0116 305 6684.
- Leicestershire Family Help Service - support for parents and children that cannot be provided by GPs or schools alone.
- FreeVa - helpline and support for anyone affected by domestic abuse or sexual violence Helpline: 0808 802 0028.
- Living Without Abuse provide community-based support to men, women and children affected by domestic abuse or sexual violence in Leicester city, Leicestershire and Rutland.
- Women’s Aid Leicestershire Limited provide support to women and children fleeing domestic abuse and provide vital assistance to all victims of domestic abuse and sexual violence.
- Turning Point works with anyone who is affected by drugs or alcohol and wants support to make change.
- Cyber Aware - Learn how to stay safe and secure online.
Safeguarding
Find out how to report a concern about the safety or welfare of:
Leaving your current host property
If you feel you need to leave your current host property, because there are safeguarding concerns or because the relationship with your host has broken down, you can tell us online.
Other useful contacts
Leicester Ukrainian Club: Kalyna - social club organised by Leicester Ukrainians.
Ukrainian School in Leicester - a community Saturday school providing Ukrainian language, culture, and history lessons for children aged 5 to 16 years. For more information visit The Ukrainian school Leicester on Instagram or The Ukrainian school Leicester on Facebook
Citizens Advice Bureau - advice and support with benefits, immigration, debt and other legal matters. Telephone: 0808 2787854
Ukrainian Refugee Help - information about a range of topics to support Ukrainians living in the UK to understand and access services and support.
Settled - information and support regarding visas and immigration status for Ukrainians in the UK.
Opora - information and support on a range of topics for Ukrainians living in the UK.
UKVI Ukraine Helpline - information about visas:
- Telephone: 0300 790 6268 or +44 (0)20 3875 4669 (you can speak to someone in Ukrainian if you need to)
- Monday to Thursday, 9am to 4.45pm, Friday, 9am to 4.30pm (closed on bank holidays)
You may have to pay – check with your phone provider if you’re not sure.
Travelling around Leicestershire - The Choose How You Move website is a one-stop shop for travel information in Leicester and Leicestershire. Use our journey planner to help you explore the different travel options that are available in Leicestershire.
Leicestershire Homes for Ukraine team - advice and support on welfare, hosting and housing or other matters. HomesforUkraine@leics.gov.uk
If you can't find the information you need on this page, you can contact the Leicestershire Homes for Ukraine team.