Eligibility and key dates | Apply | After your application
Eligibility, key dates, who needs to apply and when
Each age group has a different criteria, so make sure to read this information:
Nursery
You’ll need to apply for transport assistance if your child is:
- Aged 2-4
- Going to a specialist nursery more than 2 miles from home
- Going to Sketchley Menphys Nursery School if they live to the west of the M1 motorway
- Going to Wigston Menphys Nursery School if they live to the east of the M1 motorway
We will still consider your child for transport assistance if you live less than 2 miles from the nursery and their sensory, physical, medical or behavioural difficulties stop them from getting to school even with help from a parent or carer.
Key dates
|
Key steps |
Nursery age: apply for transport assistance by 18 May |
1. You have to apply each academic year. |
Transport assistance eligibility decision by 30 June* |
2. We will:
- do some additional checks for those with an Education, Health and Care Plan (EHCP), or who are entitled to Free School Meals.
- contact you by email with a decision
|
Risk assessment outcome by 31 July* |
3. If your child is eligible, we will complete a transport risk assessment to determine suitable transport arrangements. You'll receive details of the outcome by email. |
Transport assistance offer by 18 August |
4. You'll receive your transport arrangement details by email and your transport will begin at the start of term.** |
*or the closest next working day, if this falls on a non-working day.
5 - 16 year olds
Your child will qualify for free SEND school transport if they:
- have an Education, Health and Care Plan (EHCP) and are attending the school allocated by the local authority, identified in their most current EHCP as meeting their needs, or a nearer qualifying school and
- live more than 2 / 3 miles (primary/secondary) from their allocated school.
We will still consider your child for free school transport if you live less than 2 / 3 miles from the allocated school and they don’t have an EHCP, but their sensory, physical, medical or behavioural difficulties stop them from getting to school, even with help from a parent or carer.
5 - 16 year olds school transport: do not apply for school transport assistance until you have a finalised EHCP.
Key dates
|
Key steps |
5 - 15 year olds: apply for transport assistance by 18 May |
1. Do not need to apply every year, except when one of the following applies, you/your:
- are applying for transport for the first time
- move address
- change school or school campus/site
- child’s needs change and this might affect their risk assessment or transport arrangements
- currently have Council-organised transport (COT), but would like a Personal Transport Budget (PTB), or vice versa.
|
Transport assistance eligibility decision by 30 June* |
2. First time / change in circumstances applicants, we will:
- do some additional checks for those with an Education, Health and Care Plan (EHCP), or who are entitled to Free School Meals.
- contact you by email with a decision
|
Risk assessment outcome by 31 July* |
3. If your child is eligible, we will complete a transport risk assessment to determine suitable transport arrangements. You'll receive details of the outcome by email. |
Transport assistance offer by 18 August |
4. You'll receive your transport arrangement details by email and your transport will begin at the start of term.** |
*or the closest next working day, if this falls on a non-working day.
Post 16
The standard offer of transport assistance for 16 to 19 students is a Personal Transport Budget (PTB) – a direct payment to you, to help you to get your child to school/college. It replaces council-organised transport (COT).
19+ students are under a different legislation – families of this group will continue to be able to choose between council-organised transport (COT) and a PTB.
16 to 18 year olds attending a school
Your child will qualify for transport assistance, if they:
- have an Education, Health and Care Plan (EHCP) and are attending the school allocated by the local authority, identified in their most current EHCP as meeting their needs, or a nearer qualifying school and
- live more than 3 miles from their allocated school.
16 to 25 year olds attending a further education college/free-standing sixth form college
Your child will qualify for transport assistance, if they:
- are going to a full-time college course (648 hours in an academic year)
- live more than 3 miles from the college
and either: the college they are going to is the nearest college to offer the course, or they have an Education, Health and Care Plan (EHCP) and are attending the school allocated by the local authority, identified in their most current EHCP as meeting their needs, or a nearer qualifying school.
Post 16: do not apply for school transport assistance until you have a finalised EHCP.
Key dates
|
Key steps |
Post 16: apply for transport assistance by 18 May |
1. You have to apply each academic year. |
Transport assistance eligibility decision by 30 June for on-time applications. |
2. Your eligibility outcome will determine if you're awarded a Personal Transport Budget (PTB) or council-organised transport (COT). We will:
- do some additional checks for those with an Education, Health and Care Plan (EHCP), or who are entitled to Free School Meals.
- contact you by email with a decision
|
COT: Risk assessment outcome (depends on appeal) |
3. If your child is awarded COT, we will complete a transport risk assessment to determine suitable transport arrangements. You will receive details of the outcome by email. |
Transport assistance offer for on-time applications by 18 August |
4. You'll receive your transport assistance offer by email, either to begin at the start of term (COT) or start of September (PTB).** |
**If you applied on time (see key dates within each option above) and your application is complete and your school place has been confirmed, we aim to have your arrangements in place for start of term and a letter will be emailed to you by 18 August.
**If you applied late, we will process this as soon as possible but there's no guarantee arrangements will be in place for the start of term. Parents are advised to make their own arrangements until they hear from us.
If your child's circumstances change please tell us as soon as possible.
Council-organised transport (COT)
Council-organised transport may be a fleet minibus or taxi or a bus pass for use on public transport. The transport provided will depend on the child’s needs and may include picking up and dropping off at the home address and/or an escort to travel with them.
Personal Transport Budgets (PTBs)
A Personal Transport Budget (PTB) is an alternative to being allocated school transport by us. It gives you the freedom to make your own transport arrangements and to receive a personal payment, with the value based on the distance being travelled.
A PTB is an option for all pupils who are eligible for transport assistance. For 16 to 18 year olds, it is the standard offer of transport assistance, COT is granted by exception only.
Costs
There is a £660 charge for transport assistance per academic year for each non-statutory school aged child (under 5 and 16-19) attending a nursery, sixth form or college.
If you are on a low income and meet the criteria explained below the charge will be reduced by 50% to £330.
The annual charge per child is reduced proportionally if the start date for transport assistance is part-way through the academic year.
For Personal Transport Budgets (PTB) instead of an upfront charge your PTB payments will be reduced pro rata by the charge throughout the year. Please see Personal Transport Budgets for more details.
If you’re on a low income
In the application form, on the Charges and reductions section, choose ‘yes’ for the question ‘Are you claiming reduction to the charge’. Then choose, one of:
- Free School Meals (or qualifying benefit) – if your child gets free school meals or you’re on any of the qualifying benefits
- Maximum Working Tax Credit
Maximum Working Tax Credit
You may be requested to provide proof of your Working Tax Credit or Universal Credit, but someone will contact you about this if needed.
Do I need to apply?
Find out if you actually need to apply for transport assistance – see Key dates and eligibility.
Apply for SEND school transport
You can now apply for the 2025/26 school year. If you’ve missed the application cut off date, you can still apply but there is no guarantee transport arrangements will be in place for the start of term.
The application normally takes around 20 minutes to complete. If you don't already have a Self account, you’ll need one to make your online application.
For transport assistance required in the current academic year, you can apply at any time during the year, once your school placement is confirmed.
What you will need
Please have a clear, readable photo, screenshot or electronic document of the following items (if applicable) ready to upload with your application:
- For Personal Transport Budget applications – a redacted recent bank statement showing the account holder's name and address, account number, sort code and date
- For applications claiming the low income reduction – your Tax Credit award notice TC602(A) (if applicable)
- A copy of your child’s Individual Care Plan (ICP) and/or Emergency Medical Protocol (EMP)
- If you have a Medical Report for your child, uploading this can speed up processing of your application
Apply online for school transport assistance
What we do after you've submitted your application
Each time your application moves to the next stage, we will send an email to your 'Self account' to let you know. Please check your self account for updates regularly.
- Checking Eligibility: When your application comes in we check your child’s eligibility for transport assistance. Sometimes we need further information to be able to make a decision on your child’s eligibility. This can include a current EHCP from SENA, or a copy of medical or financial information from you. If this is the case, we will let you know.
- Arranging Transport Assistance: Your child is eligible, so we need to look at their specific needs to ensure we provide the right level of transport assistance. Your child’s transport requirements will be outlined in their risk assessment, which will be sent to you via email. Transport assistance will then be arranged for your child.
Please note: ‘transport assistance’ is used to describe the options of EITHER a Personal Transport Budget (PTB) or council-organised transport (COT). You won’t receive a transport risk assessment if you have applied for a PTB.
- Transport Assistance Offered: If you applied for a PTB, you will receive a PTB award letter including details of your monthly payments. If you applied for COT, you will receive confirmation of the transport arrangement including contact details for the operator. These letters are emailed to you.
Additional important information related to your application
- We will only be able to consider offering your child transport assistance on receipt of a completed application form.
- We may contact you to find out more about your child to make sure they get the most suitable transport assistance.
- In-year transport applications will take up to 20 working days from the date that we receive your application form to organise transport assistance (this can be up to 6 weeks in busy periods such as the start of a new academic year).
- For next academic year applications, we aim to have transport in place for the start of term for applications received on time (see key dates).
- Applications received after this date will be arranged as soon as possible, but this could be after the start of the school year. Families will need to make their own arrangements until assistance is in place.
- 16 to 18 year olds who have been granted council-organised transport (COT) on appeal will have this arranged within 4 weeks of your appeal outcome letter (or for the start of term if that is later).
Further information
Tell us about a change of details
Tell us as soon as possible about any of the following changes, if:
- you move house or your child moves to a different address
- you change your name or your child changes their name
- you take your child out of school or move them to a different school
- there is a change to your child's SEND condition
Depending on the change it may be necessary for your child’s eligibility to be re-assessed. We will complete this as soon as possible, but please be aware that at peak times there could be a delay in your application being re-assessed.
School Transport contact form to notify us of change of details
How to appeal a decision regarding transport.
SEND home to school and college transport policy and guidance
The SEND Home to school/college transport policy and guidance includes detailed information on all aspects of the service, please also refer to this when applying.