Home Education and children Schools, colleges and academies Complain about a school The council doesn’t have any role in school complaints. If you have an issue with your child’s school, you should contact the school and ask for a copy of their complaints procedure.If you’re still not satisfied after going through all the steps in the complaints procedure, you can contact Ofsted (Office for Standards in Education, Children's Services and Skills) or the Department of Education. See GOV.UK for more information. Help us improve this page Hide content Was this page helpful? Yes It was helpful, but Please select a reasonthere's a broken link it's hard to understand it's incorrect it's outdated it's too long Other No Please select a reasonit didn't answer my question it's not detailed enough it's hard to understand it's incorrect it's outdated it's too long Other Details Email address We’ll only use this to ask for more detail if we need to.